Privacy Policy
Last updated: May 21, 2026
Groomify ("we", "our", "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
Information We Collect
Account Information: Name, email, phone number, business name, and billing information when you create an account.
Business Data: Client records, pet profiles, appointment data, payment transactions, and communication logs that you enter into Groomify.
Usage Data: How you interact with our platform, features used, pages visited, and performance metrics.
AI Processing: Pet photos uploaded for breed recognition are processed by AI and not stored beyond the recognition task unless you save them to a pet profile.
How We Use Your Information
- To provide and maintain our service
- To process payments and send invoices
- To send appointment reminders and business communications
- To power AI features (scheduling, receptionist, breed recognition)
- To improve our platform and develop new features
- To provide customer support
Data Protection
We use industry-standard encryption (TLS 1.3) for all data in transit and AES-256 encryption for data at rest. We do not sell your data to third parties. Your business data belongs to you.
Data Retention
We retain your data for as long as your account is active. Upon account deletion, we remove all personal and business data within 30 days.
Your Rights
You have the right to access, correct, export, or delete your data at any time. Contact us at privacy@groomify.ai.
Contact
For privacy inquiries: privacy@groomify.ai