AI Online Booking
40% of pet owners try to book outside business hours. This catches them.
72% of pet owners prefer booking online. Groomify's AI booking portal runs on your website, Google, Instagram, and Facebook. It matches services to breeds, assigns correct time blocks, collects deposits, gathers pet information, and confirms instantly. No phone call needed.
Key Features
- Breed-aware service matching (auto-assigns correct duration)
- Smart service recommendations based on pet profile
- Deposit and prepayment collection built into checkout
- Pre-visit pet information collection (breed, weight, notes)
- Vaccination record upload and verification
- Real-time availability synced with AI scheduling
- Embed on website, Google Business, Instagram, Facebook
- New client vs. returning client flows
- Multi-pet booking in a single session
- Automatic confirmation and calendar sync
24/7 Booking
40% of bookings happen after hours. The portal catches them while you sleep.
Breed-Aware
AI knows a Poodle takes 2.5 hours. No more 30-minute slots for full grooms.
Built-In Deposits
Reduce no-shows 60-70% with automatic deposit collection at booking.
Complete Pet Profiles
Collect breed, weight, health notes, and vaccination records before arrival.
How It Works
Breed-Aware Service Matching
When a pet owner selects 'Goldendoodle,' the AI knows the grooming duration (1.5-2 hours for a full groom), appropriate services (dematting may be needed), and price range. It only shows time slots long enough for the actual service — no more double-bookings from incorrect duration estimates.
Smart Service Recommendations
The AI doesn't just list services. It recommends intelligently: a matted Shih Tzu gets a dematting add-on suggestion, a dog who hasn't visited in 4+ months gets de-shedding recommended, and seasonal treatments are suggested automatically (flea treatment in summer, moisturizing in winter).
Built-In Deposit Collection
Deposits are part of the booking checkout. Configure flat amounts ($20-50), percentage-based (25-50%), or full prepayment for premium services. Trusted returning clients can be exempted. Deposits reduce no-shows by 60-70% on their own.
Pre-Visit Data Collection
The booking flow collects everything before the pet arrives: breed, weight, age, behavioral notes, grooming history, allergies, and vaccination records. When the pet walks through your door, you know exactly what you're working with. No surprises, no wasted intake time.
Frequently Asked Questions
Can clients book online without calling?
Yes. AI booking runs 24/7 on your website, Google Business Profile, Instagram, and Facebook. Clients select their pet's breed and service, pick a time slot, pay a deposit, and receive instant confirmation. No phone call needed.
How does breed-aware booking prevent scheduling mistakes?
When a client selects their breed, the AI automatically assigns the correct service duration. A Maltese bath gets a 45-minute slot while a Bernese Mountain Dog full groom gets 2+ hours. This prevents the common problem of clients booking too-short time slots.
Can I require deposits for online bookings?
Yes. Configure deposits as flat amounts, percentages, or full prepayment. You can exempt trusted returning clients. Deposits reduce no-shows by 60-70% and are processed securely through integrated payment processing.
Does online booking sync with my calendar?
Yes. AI booking syncs in real-time with AI scheduling. When a client books online, the slot is immediately reserved. When you book by phone, the online availability updates instantly. Zero double-booking risk.