Terms of Service

Last updated: May 21, 2026

These Terms of Service govern your use of Groomify. By using our platform, you agree to these terms.

1. Service Description

Groomify provides AI-powered pet business management software including scheduling, booking, payments, communication, marketing, and business intelligence tools.

2. Account Terms

• You must be 18 years or older to use Groomify
• You are responsible for maintaining account security
• You must provide accurate business information
• One account per business (multi-location support available)

3. Payment Terms

• Plans are billed monthly or annually as selected
• Free trials last 14 days with no credit card required
• You may cancel at any time — service continues until end of billing period
• Refunds are available within 30 days of initial purchase

4. Acceptable Use

You agree to use Groomify only for lawful business purposes related to pet care services. You may not use the platform for spam, harassment, or any illegal activity.

5. Data Ownership

You retain ownership of all business data you enter into Groomify. We do not claim ownership of your client lists, pet profiles, or business records. You may export your data at any time.

6. AI Features

AI features are provided as assistive tools. The AI receptionist, scheduling suggestions, and breed recognition are designed to help but should not replace professional judgment. We do not guarantee 100% accuracy of AI outputs.

7. Service Availability

We target 99.9% uptime. Scheduled maintenance will be communicated in advance. We are not liable for downtime beyond our control.

8. Limitation of Liability

Groomify's liability is limited to the amount paid for the service in the preceding 12 months.

9. Contact

Questions about these terms? Contact legal@groomify.ai.