SMS & Texting
SMS & Texting for Pet Groomers
Reach every client instantly — reminders, confirmations, and 2-way chat
Stop chasing clients with phone calls. Groomify sends automated appointment reminders, booking confirmations, follow-ups, and review requests via text. Plus full 2-way SMS so clients can reply, reschedule, or ask questions — and your AI Communication Agent can respond automatically.
Key Features
- Automated appointment reminders (24hr + 2hr before)
- Booking confirmation texts sent instantly
- 2-way SMS — clients text back to confirm, cancel, or ask questions
- AI-powered auto-replies to common client messages
- Post-appointment follow-ups and thank-you messages
- Automated review requests sent to happy clients
- Bulk messaging for promotions, holiday hours, and closures
- Client reactivation — auto-text clients who haven't visited in 60+ days
- Pet vaccination reminders sent to owners
- Personalized messages with pet name, breed, and service details
- 10DLC compliant — fully registered business texting
- TCPA compliant — automatic opt-in/out and STOP handling
- Per-client notification preferences (SMS, email, or both)
- Full message history per client in CRM
80% Fewer No-Shows
Automated reminders at 24hr and 2hr before appointments. Clients confirm with one tap.
2-Way Conversations
Clients text you back directly. AI auto-replies to common questions so you stay hands-free.
10DLC Compliant
Fully registered business texting. No spam flags, no blocked messages. TCPA opt-in/out handled automatically.
Set It and Forget It
Configure once, runs forever. Reminders, confirmations, follow-ups, and review requests — all automated.